[Resolved] Airtel — Regarding wifi service activation | |||||
Dear sir, I have taken a WiFi plan last month, but it's not working. I made complains at customer care at regular basis, but no resolution has been received yet. They always have the same answer, but refuse to take any action. There is no use of such service which is not being received. No visits by technicians has been made yet. I thereby request u to take some action and do the needful. Was this information helpful? | |||||
Aug 10, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jun 22, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 22 June 2016. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively. Look forward to receiving the required details at airtel.[protected]@airtel.com Regards, Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Jul 05, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 22 June 2016. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved. If you require further information / assistance, please write to us at airtel.[protected]@airtel.com Regards Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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