[Resolved] Airtel — Regarding yearly package

vinod_pandey

Address:	495684
Website:	AIRTEL DTH

Sir,
I was recharge my DTH as per offer company tolled that "If you will pay for 10 months we will give 2 months bonus" it means pay for 10 month and get two months free. But after charging on line company recharge my DTH for 360 days. as per company commitment 10+2 month = 365 days.
so kindly do need full.

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Jan 10, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Mar 12, 2016

Airtel Customer Care's response Dear Mr. Pandey,

This is with reference to your post dated 11 March 2016.

We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

Look forward to receiving the required details at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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Verified Support

Mar 18, 2016

Airtel Customer Care's response Dear Mr. Pandey,

Thank you for sharing your contact details with us. We will contact you soon to resolve your concern.

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd