[Resolved]  Airtel — related to information

Website:Airtel

This is regarding the porting
Today i called up airtel customer care and the representative guided me 2 plans
Plan 1
Rs 349
Unlimited calls
100 sms
21 gb data for 3 months
Plan 2
Rs 499 parent no.
Rs 299 for child no. Or add ons
Unlimited calls
100 sms
25 gb data for 6 months on parent no.
21 gb data for 6 months on child no.

Then the airtel corporate representative called and talked me in a very harsh and rude language and told that there is no plan as such and cut the phone.

For the 3rd time i called airtel customer care office the representative there told me that rs349 plan is discontinued and no. Benefits rs.499 plan has unlimited calls for both parent and child no. But only 11gb data for all and nothing.

This is highly intolerant, you are trying to deceive customer and make your money.
All your promises all your services are totally fake.
First go and improve your representative attitude otherwise we can also cross our limits and show who we are.

Thanks and regards
Lakshaay singhal
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Aug 31, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Jul 29, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post, dated 28 July 2017 .

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Jul 31, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post, dated 28 July 2017 .

We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Complaint comments 

Comments

Sir
In my area ramnas pura hyd
Airtel network both mobile and data
Haa very poor plz chek it what os a
problem
I am Barun Kumar Dam from Assam and I am not receiving any text messages. Not even the otps sent by Paytm, banking etc. Please take note of my problem as soon as possible. My no. [protected]

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