Airtel — Related to the services they provide

Hello sir!
I'm a consumer of airtel dth connection having customer id:[protected]-001.. We're facing the issue related to the service like basic channels that provides entertainment and news like star plus, z tv, etc. Are not working since past month.. Some channels are showing black screen and a crackling sound is heard while viewing some channels.

Requesting you to do the necessary action to avail the services without any further delay.
Thank you.
Sh. Gurcharan pal dhawan
Contact no:[protected]