[Resolved]  Airtel — Repeated calls after disconnection request.

Address:

603202

I am writing to you with reference to the disconnection request i raised for broadband # [protected]. The disconnection request was raised on the 20th of may, and i have been informed that the connection has not yet been disconnected.

Despite many complaints regarding unwanted calls asking me the reason for disconnection, i am still receiving unsolicited calls from airtel. This morning i received a call from [protected], [protected]. Yesterday morning i have received a call from the number [protected]. Your employee named 'divya' had called asking me the reason for disconnection, again. Upon enquiring i found out that her supervisor's name is 'surya', and that they operate from chennai.

I even sent plenty of emails to your support and nodal office (Nodal. [protected]@in. Airtel.com).

Despite citing the reason for disconnection in my email to you, also telling you the same on phone plenty of times, i even till date, i receive plenty of calls every day asking me the reason for disconnection. The customer service agents always say this is the last call i will be receiving. I am writing this email to you in the true sense of being disgusted with your customer support. Why is it that, your agents keep calling me at least 5 times every day to ask me about the reason for disconnection? I will never recommend airtel to anyone here on. Your employees are extremely unprofessional. I have been an airtel customer for nearly a decade and had airtel connections in other cities as well. I have never been more fed up with your customer support.

I am literally being harassed by airtel, asking me the reason for disconnection repeatedly.

I will not tolerate any more calls asking me the reason for disconnection. Please ensure i don't receive such calls again.

Sincerely,

Abhinav reddy