[Resolved]  Airtel — Non supply of Phone instrument and not providing services for that

Address:250001

I booked a New Postpaid DEL/DSL services on[protected] and an amount of Rs.1000/- paid for Installation and activation of above services. On[protected] broadband service was installed and activated. But despite their promise to deliver phone instrument and its installation neither the instrument was delivered nor the same is installed.As such I am being deprived of the said service though my monthly charges include unlimited calls on fixedline/mobile of any network.This is violation of their promised service.
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Oct 16, 2016
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Aug 21, 2016
Vinay Yaduv's response
pllsss call me bcoz i need urgent tower...
Verified Support
Sep 02, 2016
Airtel Customer Care's response
Dear Mr. Gupta,

This is with reference to your post dated 26 August 2016.

We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@airtel.com

Look forward to hearing from you.

Regards
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Sep 15, 2016
Airtel Customer Care's response
Dear Mr. Gupta,

This is with reference to your post dated 26 August 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Complaint comments 

Comments

No tower in my villege village -ola tehsil- pokroan district-jaisalmer pincode-345026

Service provider is register wrong mobile number in Airtel digital TV connection id so please change my number is [protected] as well as possible thanks.
We need tower at above my home due to short range of tower in our village...
pls contact shotely on my no. - [protected]

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