Airtel Retailer — SIM card outgoing and incoming call stopped | |||||
Sir/Madam, I am using a airtel sim from last 3 years, suddenly incomming and outgoing call stopped, then when I am calling to customer care they told me that there is some documents issue. then I give the documents to nearest retailer and they replace my sim card, but the problem is same, then they told me to contact nodal officer of Airtel, then I emailed to nodal officer, they also asked for new documents, but after 3-4 days they also said that this sim can not be activated. but why this is happened, I can not understand, this is my permanent sim card, and I can not refuse it. I need to activate it . Was this information helpful? | |||||
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Airtel customer support has been notified about the posted complaint. | |||||
 5 Comments | |||||
Comments
the number which have problem is [protected]
and my alternate contact number : [protected] / [protected]
and my alternate contact number : [protected] / [protected]
Dear Mr. Pritam,
Thank you for sharing your contact details with us. We will contact you soon to resolve your concern.
Regards,
Anil Sachdeva
airtel presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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Thank you for sharing your contact details with us. We will contact you soon to resolve your concern.
Regards,
Anil Sachdeva
airtel presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
now problem is solved...
Dear Mr. Pritam,
This is with reference to your post dated 30 December 2015.
Thank you for the update. We are glad that your concern has been resolved. Let us know if you would need any assistance, we will be glad to assist you.
Regards,
Akanksha Singh
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
This is with reference to your post dated 30 December 2015.
Thank you for the update. We are glad that your concern has been resolved. Let us know if you would need any assistance, we will be glad to assist you.
Regards,
Akanksha Singh
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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This is with reference to your post dated 30 December 2015. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@airtel.com
Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd