Airtel — return my money back

Website:

Airtel app

Hello sir i have made one recharge of ₹349 on 03.10.2017, money has debited from the bank amount, i got a success msg but i not getting the benefits. I have made a complaint on this but there is no response. Below i gave the details

Thank you for writing to airtel. Your reference number is pr[protected], we will get back to you in 2 hours. To check the status of your complaint, log on to the need help section on www.airtel.in.

Thank you for using state bank internet banking. Your transaction ref no igaccwpky3 for rs.349.0 on 03-oct-17 10:46

Rs.349.0 recharge successful on [protected]; transid[protected] free music on airtel, http://wynk.in/mu/web free 50% night internet cashback daily. To activate, click http://airtel.in/night

Please refund my money back, already i have requested for postpaid connection so do the needful immediately.