[Resolved]  Airtel — Rs. 4200 charged from my bank account after surrendering my landline & broadband 3 years back

Address:Chennai, Tamil Nadu

I surrendered my Airtel broadband connection 3 years back. The connection number was[protected]. Now after 3 years, Airtel has charged Rs. 585 for Jan 2015 and 1180 for 3 months thereafter. I registered a complaint with Airtel 3 months back and still, they have done nothing. The complaint numbers given from bangalore office[protected]; from Chennai office[protected]. I registered with nodal officer and they again gave me a reference # 57615008. And still, they have not returned my money back or even gave me a proper answer. Has Airtel declined to this level of customer service? I want my money of Rs. 4200 unnecessarily charged plus the deposit amount of 1000 back.
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Aug 7, 2021
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
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Dear Mahesh,

This is with reference to your post dated 15th July 2015. We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards,
Sadhu Charan
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@airtel.com

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