[Resolved] Airtel — Rs. 99 deducted from main balance for international roaming

kirtivardhanpant

Address:	560066
Website:	www.airtel.in

Rs. 99 have been deducted from my Airtel Prepaid account for International Roaming rental whereas I'm still in my home network coverage area, i.e., Karnataka and can assure that I haven't taken it outside India in the last 1 year atleast. Why is this cost deducted without communication and very less information is present about this. Please provide me feedback.

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May 10, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Apr 06, 2017

Airtel Customer Care's response Dear Kirti,

This is with reference to your post dated 02 April 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bharti airtel ltd

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