[Resolved]  Airtel — Send me call and sms details last two month august and september 2016

Address:Dibrugarh, Assam, 786001
Website:WWW.Consumercomplaint.in

Dear
Sir /medan
I have a airtel prepaid sim no [protected] this sim used by my friend last 3 month, and i feel he use the illegal activity now i returned my sim from him for my safe side that i want to know about last two month call and sms details please help me to know about this.

Thanking ypu
Abdul shamim
S/o abdul saheed
(M) [protected]
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Dec 8, 2016
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Oct 27, 2016
rajkumarpalladam's response
Call History and SMS details
Verified Support
Nov 03, 2016
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 3 November 2016.

Please SMS “EPREBILL <Month Name> Email id” To 121 to get the bill on your E-mail id.

Further, we regret the infeasibility to provide you the incoming call details, as the same is not available with us.

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Nov 07, 2016
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 3 November 2016.

We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at [protected]@in.airtel.com

Look forward to hearing from you.

Regards
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Complaint comments 

Comments

I recharged my number with 298 rupees fir 10 gb 3g data but got only 1.5 gb.

Customer care officer says its a magic recharge hence we cannot do anything regarding that.

I recharged my number because it was not mentioned anything specific that I am gonna get 1gb to 10 gb.

Try to solve this issue.

My number is [protected]
Call History and SMS details need

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