Airtel — service and product

Address:

Ujjain, Madhya Pradesh, 456006

Hello
I recharged my number [protected]
With airtel offer 399 on 30 january
1gb per day for 70 days
+14 extra days

But my recharged is not update in airtel app itself.
No plan actives show in app
And seriously i fadeup about the network
12k/s speed in the name of 4g.

What i see and watch and download
Always bufferring
Help me out
Thnks