Airtel — service msg

Address:

Rayagada, Odisha

i have got msg from company "recharge 199 data card free downloading 2gb and browing unlimited for 28 days" last time i was recharge 198 when i got this type of information i was confused contact retailer they dont give correct information many times contacted customer care not happened lastly i was recharged 199 but i am not give data card i was given 1.2/2sec power plus for 87 days after i recharged i was collect information to another retailer, why this type of msg send and cheating customer care. many times i was request to your company please convert my 198 instead of 199 nobody help me why?i was already another 198 card now i want that power plus convert to my top up please. my phone no is [protected]