Airtel — service on retaining customer

Address:	400080
Website:	www.airtel.in

I had sent a text on 1900 to generate my porting code
For my present airtel no. +91-[protected]. To retain the
Customer as usual airtel's customer care executive had
Given me a call back with in the next 5 minutes of my
Generation o[censored]nique portable code.
Where in they gave me a satisfying offer of 25 paise
Per call and 1 month data 1gb along with 100 sms a day
Which the executive said that it would be activated on
My mentioned number with in 24 hrs. On the day of the
Call on 23rd, april 2018. Today the date is 1st, may 2018
Its almost a week ahead from the time they had told me still
There is no activation of the said plan by airtel.
I'm amazed that airtel's definition of 24hrs may be
24 days i guess. Airtel has literally let their old
Customers down. Im registering this complaint due to
Unsatisfactory behavior of their customer executive and
Unsatisfactory approach towards retaining their old customers.
I need and full repay for the calls and charges i had bared
Since the day they had said me they would activate the plan
On my phone whether i be with airtel services or nnot after
They give me the confirmation of the new plan. (The image of
The call record is attached with this complaint where the
Customer care executive was convincing me to retain for total 6 minutes)