Airtel — set up box to be replaced-immediate action | |
I am an airtel customer with authorised mobile number [protected]. My set up box is not working since yesterday. When asked ed the airtel engineer, the answer was to get complaint number from customer care and gve it to him for replacing the set box. But when i tried several times the customer care, there is no option for complaint to get complant number. They just gave balance and fooling after trying so many times.. Such irresponsible management are not acceptable from airtel giving inconvenience to lot of customers in spite of their prompt payment in time. There may be justification for blaming others in this regard. But i dare say it is the most inefficient mismanagement in the history of indian corporate. I have enough proofs even from own employees showing their helplessness. I am ready to reveal my details once help is guaranteed because even the customer care is not serious. It is very irritating to note that the so called customer care having some recorded voices which are not even clear with options seemed to be fooling. But the company cannot fool all people always and will result in consequence. Instead of reply by voice irrelevant responds were forwarded for each given authorized calls which is not at all acceptable. Strict action is expected as earliest in this regard. Was this information helpful? | |
Airtel customer support has been notified about the posted complaint. | |
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