Nov 22, 2016
Updated by Giti Sahoo Hi,
Below is the mail of the deadline that I received on 18th November with a deadline of 72 hrs which has passed 1 day ago.
[protected][protected][protected][protected]-----
Dear Gitimaya Sahoo,
Greetings from airtel!
This is in reference to your email regarding the delay in shifting on your airtel account number [protected].
As discussed over the phone on [protected], I would like to inform you that we have already forwarded your concern to the respective department and we are working towards to resolve the issue on high priority. Your reference number is 74696168.
Our team will update the status within 72 hours. Please bear with us!
For further queries, please do revert. I would be delighted to help you.
Customer touch points:
Level 1: Customer Care: [protected]@in.airtel.com and 121/198, working hours - 24/7.
Level 2: Nodal Team: nodal.[protected]@in.airtel.com and[protected], working hours: 9:30 to 6:30, Monday to Friday.
Level 3: Appellate Authority: appellate.[protected]@in.airtel.com and[protected], working hours: 9:30 to 6:30, Monday to Friday.
Please visit our website www.airtel.in for a range of products and services.
Regards,
Jotheeswari
bharti airtel limited
[protected][protected][protected][protected]--
Verified Support
Nov 25, 2016
Airtel Customer Care's response Dear Customer,
This is with reference to your post dated 21 November 2016.
We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at [protected]@in.airtel.com
Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
[protected]@in.airtel.com
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