[Resolved] Airtel — Shifting of airtel broadband | |||
We have been trying to get our airtel tel no and broadband shifted for over a week now. it's surprising how the organisation is the least bit interested in fixing the issue. they have only provided false commitments multiple times. no escalations seem to work, nor do i think that the severity of the issues faced are actually getting thru to people in authority. This is a serious deficiency in service and moreover compounded by multiple failures in commitments being kept. we have spoken to pushpa, praveen etc, all who claimed to be able to resolve the issue, but no result. Was this information helpful? | |||
Aug 11, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jul 07, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 7 July 2016. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively. Look forward to receiving the required details at airtel.[protected]@airtel.com Regards, Akanksha Singh airtel presence (airtel Customer, service team) bharti airtel ltd airtel.[protected]@airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Jul 10, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 7 July 2016. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved. If you require further information / assistance, please write to us at [protected]@in.airtel.com Regards Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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