Airtel — shifting of broadband connection

Address:

New Delhi, Delhi, 110088

A request for shifting of connection made on 30th july, was assured request will be resolved within 72 hours. No attempts made from the company’s end. After repeated calls to the 121, got to know that there is no tab available to pair my connection near my new location. Applied for a new connection, executive came to collect documents and said the new connection will be activated by evening. Asked why is there a tab available for a new connection but not shifting one. Again contacted 121, told that this fellow is a sales team person - doesn’t understand all this. Have been asked to be patient, no timelines given-no assurances. Broadband number:15139074