1. My wife hemalata mob no [protected] and [protected] was ported from a rcom to airtel. On 12 nov 2017.
2. Since porting these nos mob signals were coming on/off and suddenly on 01 dec incoming sig was lost showing no signal bars on both mobiles.
3. I have lodged complaint with customer support, i was told that my connection stopped as address verification not completed.
4. If address not verified then why my no was ported and communication was established. Is it not a major security process laps by airtel. I was approached by other mobile operators including idea, vodafone and others. But i thought airtel is more reliable, but my inference was wrong.
5. I visited airtel gallery again lodged complaint on 02 dec 17, i was told that connection will be restored within next one hour, unfortunately as of now 03 dec 2017 2230 hrs connection is not restored. Can trai and airtel look into to mitigate the issue. Till now sim not registered msgs displayed.
6. No bill should be raised till proper connection is not restored.
7. My wife's mob no: [protected] was a prepaid connection and airtel converted into post paid without my consent.
8. My mob no [protected] was in my name rameshwar naik, but this no has been registered in the name of my wife which is fraudulent entry in airtel data base, which is most dangerous security laps. Look at the mobile network operators security process handling. I will seek your advise to approach consumer court as airtle has put me into embracing situation.
9. Trai and nia to look into security process laps. Was this information helpful? |
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