[Resolved]  Airtel — Sim activation [protected]

Address:Bangalore, Karnataka, 560086

Hi, my sim was damaged on one morning with no reason and i was forced to change the sim, which i got it changed with 25 charges for same on 10/07/2017 and the story begins, it was promised for activation with in 4 hours and i am touch with all difference customer care specialist (So called by airtel but which they are not), difference floor supervisors (Good only to do floor job) and different managers (Which not even single was worth it to be spoken for, as each one is useless), all of them shared wrong information about the whole subject. Its 13/07/2017 yet my sim is not activated and i am not able to understand whom to be spoken for and whom are we suppose to be in touch with, as all the above specified ppl are asking to wait for 4 hours and then we cannot reach them its different person and its fresh 4 hours with him again.
I am not able understand its the problem with the airtel or employees of airtel, or whole of airtel is working like this. They have no value for customer time, there words, there money.
If any responsible person is reading is message request to work it you r responsible or get lost, i think u ppl know only to write on newpapers about promise for postpaid and never keepup your promise.
I somebody want to work on this get my no [protected] sim activate, u can reach me on [protected]
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Aug 27, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Jul 16, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 13 July 2017.

We tried calling you multiple times to get additional details to enable us to address your
concern.

However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

Regards,
Rakesh Kumar
airtel presence (airtel Customer service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Jul 19, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 13 July 2017 .

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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