[Resolved] Airtel — SIM activation never on time | |||
Airtel claims to activate a duplicate SIM within 4-5 hours. My SIM has not been activated for the past 19 hours. I raised a request for a new SIM at 2:30pm on 04/03/2015 and its still not activated Moreover when I called customer care at about 8pm they told me that only the airtel center where you have requested for the SIM can resolve this issue. This doesn't sound logical at all. Kindly Activate my SIM at the earliest as its causing a big inconvenience. Thanks Ashwin Was this information helpful? | |||
Oct 20, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Mar 08, 2015 Airtel Customer Care's response Dear Ashwin, This is with reference to your post dated 04 Feb. 2015. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved. If you require further information / assistance, please write to us at airtel.[protected]@airtel.com Regards Saurav Ahlawat airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services. Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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This is with reference to your post dated 04 Mar. 2015. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@airtel.com
Regards,
Saurav Ahlawat
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd