Address: | Chennai, Tamil Nadu |
hi, i am k kirankumar, recently i have taken postpaid mobile sim, from i purple chennai.when i call to 59059 to activate the sim, i am facing the issue like door no missmatch.i have given bank statements and id proofs with correct address as 2/410, ambedkar nagar first main road, manapakkam, chennai even physical verfication also done in the same.again i called to 59059 they told that our backend team will check that and give me time of 4 hrs, but they not rectified.six times i called to 59059 from last 3 days, they will not rectify this issue.Mr Arasu and Dhanush are leading the calls from 59059 .then i finally desided to go for consumer forum and TRAI.i have all mobile recordings what i spoke to 59059 call center team from airtel.
i requesting you to please take action on 59059 call center team and who feed address into db
WithRegards,
K.KiranKumar
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