Address: | Chennai, Tamil Nadu, 600087 | Website: | www.expressavenue.in/?q=content/airtel |
My Airtel SIM no. [protected] got damaged and I had purchased new Nano SIM in Airtel Store in Express Avenue Mall, Chennai on Sunday 23/04/2017 around 2: 30 pm asked them to convert to post paid. It was informed to that it will be activated by 4 to 5 hrs. But it did not happen. I tried calling them multiple times in their landline no. For my bad luck no responsible person in the store attended my call.
Next Day, Monday I didn't lose my hope, I tried calling them again and again then at last someone picked the call, I informed that my SIM is still not active they told me that there is some error in the SIM and I was suppose to go there and collect new SIM there. After that they told me that I don't need to visit them my post paid SIM will be active in 2 hr and they will call back to me. But nothing happened till now @ 10:43 pm on 24/04/2017.
Now, my turn for next day begins tomorrow I totally lost hope in Airtel & Airtel Store in Express Avenue Mall.
I had paid Rs. 300/- for this SIM activation/post paid. My kind request please activate my SIM I am missing plenty of calls and in future I will never turn back to Airtel Company that too this Airtel Store at EA mall, Chennai.
Let me Port out choose other network, please don't frustrate the customer with fake promises and irresponsible behaviour.
Regards,
Vijay Raj. U
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