Dear Team, On 12th March 2021, my Airtel number 99xxxxxx96 which i was using since past 18-19 years is been blocked! and when i had visited the Airtel shop, the operator gave me other sim card by telling my sim is blocked; and also he informed me that the sim card will be activated within 3-4 hours. After 4hours when i inserted the sim, it says the services are not been activated in this no!!
then i thought, let me give some time, let me ON the sim on next day morning SUnday 14th March, but still! on 14th March the whole day the sim card wasn't activated.
On 15th March 2021, when i rebooted my mobile, suddenly the network bar showed some network but the calls were not going from the number. So i thought let me dial my Airtel no from other phone number, for my surprise it did rang, but not in my mobile, in someone else's mobile, and someone received the call also!!! this is really not done! i haven't deactivated my number & how my mobile number can be connected to someone??. TO check the same i asked my Hubby to contact my no, when he contacted no one responded but the call was going through!! after some time the person calls me back & for my surprise its my number i see as calling 99xxxxxx96!!! on my mobile display!! but when i asked that person he mentioned that the number he is dialing is his number starting from 87xxxxxx88!!! Now! tell me who is at a fault here??? is it the AIrtel service provider???? Please answer my querry and i want to lodge this complaint. I need my number back ! Was this information helpful? |
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