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Airtel — SIM card suddenly deactivated

I have been using airtel for the past 4 years and I have not had this problem before. It was fine till 5am yesterday and suddenly it says not in service and at first I thought it was my phone but when I connected to WiFi it gets connected. I even opened my airtel thanks app and it says NA. Please help me with this as I’m unable to contact any of my friends and family as they are worried.
Airtel pls solve this issue.
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