Airtel — Sim Change Issue - Prepaid | |||
I ported my number [protected] from Airtel Delhi to Airtel Jaipur on 07 July and since then i am facing lot of issues starting from sim activation to nano sim conversion now that those issues has been resolved today i got a message and a call from Airtel customer care that i need to submit the documents for sim change which i have submitted twice in airtel store once at the time of Port and then during Nano sim conversion now if the Airtel guys have not processed them then why should i be suffering for that sake ? I have even called Airtel customer care at 198 to submit the complaint but that guy was so rediculous that he said we see our system showing this as incomplete documents so you need to submit them at nearest airtel i think there nothing like customer value in airtel and this is so frustrating. Airtel should be investigating that why my documents are not processed in time. Please let me know what else do i need to do in order to save my number from deactivation. Was this information helpful? | |||
Airtel customer support has been notified about the posted complaint. | |||
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This is with reference to your post dated 18th July 2015.
We would like to acknowledge that we are working to address your concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@airtel.com
Regards
Sadhu Charan
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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