Airtel — sim deactivated for no reason

dileepm.bengaluru

from Bengaluru, Karnataka

Address:

560097

My sim was deactivated and no network since two days. When approached airtel store they say it takes 48 hours. Its been 48 hours, still no activation.

Airtel has worst possible customer care. I had extremely worst experience with airtel for my data card (Which i unsubscribed).

Now me and my whole family is gonna unsubscribe from airtel.

Shame on airtel!!!

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Airtel customer support has been notified about the posted complaint.

Mar 31, 2018

Updated by dileepm.bengaluru No Airtel representative has contacted me. Besides I contacted Vidyaranyapura Airtel Stores on 29th March 2018.

An representative said it would take 48 hours, but still no result. Later I spoke to the manager of the store, he said its actually 4 days but not 48 hours. So now I have to wait until Monday. I understand if I had Aadhar biometric enabled it would take 4 hours, but in absence of it its 4 days is real pathetic. So lame service by Airtel.

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Comments

rathan gowda

from Belgaum, Karnataka

same here !!! had been doing rounds to airtel customer centres but of no use!!! shame on airtel!!!

dileepm.bengaluru's [Complaint's author] reply, Mar 31, 2018

Ratan Gowda,

Airtel's customer care is extremely arrogant and ignorant. They act as if they are providing service by paying out of their pockets.

My immediate plan after my SIM activation is to go for MNP.