[Resolved] Airtel — sim not received since one month

SRINIVAS MUTHYALA

Address:	Hyderabad, Andhra Pradesh, 500080
Website:	www.airtel.in

Dear all,

I was applied for mobile portability for the number [protected] and got upc on 21st of june 2017 till date my sim not received but my number was deactivated on the same day. Some girl called me and took my upc number and her number is [protected]. She is disconnecting my calls when i called to her for my sim. I am lost my contacts since 1 month. Please take a proper action from your end, i had lodged a complain before regarding sim which i was fighting for around 1 month. Everytime they say you will get ur sim within next 2 hours but there is no result what i should do now i have been harrased regardung this we have talkted around 30 times with an executive n all but there is no response from a week. I have been harrased for a month who will be responsible for this month bill which i have not yet received sim at all.

I had a bad experience with airtel dsa.

Regards,
Srinivas muthyala

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Sep 11, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Jul 19, 2017

Updated by SRINIVAS MUTHYALA Please take action against that DSA and the person who humiliated me and harassing since a month.

Verified Support

Jul 27, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 19 July 2017 .

We tried calling you multiple times to get additional details to enable us to address your concern.
However, there was no response.
We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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Jul 27, 2017

Updated by SRINIVAS MUTHYALA I am available on [protected]

Verified Support

Jul 30, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 19 July 2017 .

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd