Airtel — sim not showing signals | |||
I lost my mobile phone on 24.11.2017 and got my sim swapped on 27.11.2017 by aadhar card e-verification and they told me that it will take maximum 4 hrs. To activate the sim card. On 02.12.2017 my sim card was activated after filing lots of complaints, but no signals were received in my mobile and the customer care told me that your sim card is damaged as from our side your services are working properly. Then on 02.12.2017 i got a new sim card and now again they told me that it will be activated in 4 hrs, but i was activated on 06.12.2017 and still the same problem was existed as no signals were received in my mobile. Then i visited the store and they tried the sim card in their own device but still the sim was not working. I sent several mails and called many time to customer care from my alternate number [protected] but my request was closed due to no response from my side and my problem is resolved, but i responded and tried every procedure as told my the network team. Everyday my complaint is escalated to higher authorities but no respose is received. I tried my sim card in 5 devices but still no signals are receiving but the network team told me that i did not tried the same as my lost phone is showing active in their systems. I am totally frustrated with the services and want to port my number but not able to send the port code as no signals are in my mobile. Please help me out. Your response will be highly thankful. Thanks & regards, Sumit kumar Airtel number having problem [protected] Alternate number for contact - [protected] Was this information helpful? | |||
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