[Resolved] Airtel — Sim suddenly became dead, no action from airtel | |||
Dear Airtel, My airtel number ( [protected]) has been suddenly stopped working, it has been dead from last 7 days. I contacted airtel customer care, they told me that my airtel number has been deleted from the airtel database !!! I am following Airtel on this matter from last 7 days, but I have not received any response till now. Why airtel is not starting my number again, this is pathetic airtel customer care service and they are not responding to any of my emails and follow up. Please activate my sim again. This number is important to me as it is associated with my all transaction and interactions. I have been using this number from last 3 year. I do not understand, why Airtel is taking fun in loosing customers like me who has been with airtel from last 10 years Please take action as soon as possible. Best Regards Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Dear Mr. Dhirendra,
This is with reference to your post dated 03 Nov. 2014. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.
We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@airtel.com
Look forward to hearing from you.
Regards
Sandeep Kumar
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtell
This is with reference to your post dated 03 Nov. 2014. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.
We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@airtel.com
Look forward to hearing from you.
Regards
Sandeep Kumar
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtell
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This is with reference to your post dated 03 Nov. 2014. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@airtel.com
Regards
Saurav Ahlawat
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com
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