Airtel — sold wifi hotspot and then airtel says that area is not covered and will be resolved by may 30th, 2018

Address:560076

I purchase wifi hotspot device on 23rd feb paying 1000 rupees, from the day1; i couldn't find signal for the device in my area. The
Registered wifi number is [protected].

After raising service request emails and thru calls, they say this issue will be fixed by may 30th. I am completely depended on internet as i work from home mostly, when i ask for the refund of money so i can purchase some other service or i am asking for transfer the money of that hotspot to airtel modem. For both the request there is not proper response. When they are selling it, all the response are immediate then why don't they respond for the problems as well with the same sincerity.

Very worst experience! I want the solution immediately.
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Airtel customer support has been notified about the posted complaint.
Feb 28, 2018
Ballem Vinay's response
Please my no
My contact no [protected]
Feb 28, 2018
Ballem Vinay's response
My mobile no [protected]
Feb 28, 2018
[email protected] 's response
My airtel app not working missing mpin please half new mpin janrate

Complaint comments 

Comments

My airtel no. [protected]
My airtel app register mobile no.

My mobile no is [protected]
Ballem Veeraiah
Some family issue so plz provide February month all details
Mobile Number [protected]

Client No. [protected]

Bill paid through HDFC account today for the month of Jan 2018

Reference of payment HDFC[protected]
Sirs,

To day I have recharged my Cell. online. But the amount is not added with my old balance and I received payment order Id No.[protected]. So I request you to check the mater as soon as possible.

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