Airtel — stolen my airtel main account balance rs 860 in one night from 11 oct midnight in the name data

Address:600019
Website:www.airtel.in

I have rs 800 in airtel main account balance for recharging my parents number, which i have recharged on aug'17 for about rs1500 and used for recharging my parents no. For about 600 from then i was not using that for a while suddenly one night all of my main account balance was went to zero because of data got activated that to 211 mb (For 211 mb i was looted rs 860) customer care lady who took call spoke 12th oct 10.30pm spoke rudely and irresponsible and transferred the call made me to wait for 10 min on the phone and not even she listened and other gu said that he was the senior team and said not possible to refund the same and i asked for any legal team to speak regarding the issue, said there is no one and he hung up and del;iberately he cut the call... No buddy will use 860 for 211 mb for night, i was not all using the phone at all. Can i get any solutions for my problem...
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