[Resolved] Airtel — Suddenly no out of service without prior information

Desh Bandhu Gangwar

from Bawal, Haryana

Address:

Bareilly, Uttar Pradesh, 243122

Dear sir
My airtel no [protected] out of service from 20/02/16
When I call to customer care they told me that no was not in use from 90 days thats why deactivate.

Now for your kind information let me remind that no was in use from 2013, the no was in rajasthan circle. 3 month ago it was port in uttarakhand circle.
After 3 month working it was suddenly out of service.

This is your fault that you people did not update in your system because when it was port it should be update in system, but you people didn't, d‎ue to this reason system shows not in use.

Now pls this is my humble request to activate my no otherwise will case a file against bharti airtel under 420, fraudulent and cheating in consumer court.‎

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Jan 1, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Mar 07, 2016

Airtel Customer Care's response Dear Mr. Gangwar,

This is with reference to your post dated 23 February 2016.
We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.
We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@airtel.com
Look forward to hearing from you.
Regards,
Anil Sachdeva
airtel presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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Airtel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Mr. Gangwar,

This is with reference to your post dated 23 February 2016.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards
Akanksha Singh
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd