[Resolved] Airtel — Suspicious and rude call from a person referring as airtel personnel | |||
After a compalin online to airtel regarding unsusseful recharge i received a call from a person asking how much money i had in my account at the time of recharge and other details... From the background noise it could be heard clearly there was a tv on and a child crying too and not from any call centre or office.i answered him all what he enquired but on asking me about my bank detalis i became suspicious because the call was not from an office or call centre and he was again n again insisting to say about my bank details in the name of airtel service provider.on refusing to reply and i said i hav sufficient amount in my bank to recharge and 100 rs talk time, the person rudely said i am goin to cancel your compalint and hung up the call !! The call came from this no.[protected]. Please look into it.beacuse it could have been a fraud in name of airtel and if it was from airtel indeed it was utterly rude behaviour... Was this information helpful? | |||
Jan 1, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Nov 26, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 26 November 2016. We are keen to resolve your concern; however, we will require your alternate contact number to resolve it effectively. We look forward to receive the required details. Regards, Akanksha Singh airtel presence (airtel Customer, service team) bharti airtel ltd [protected]@in.airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Nov 30, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 26 November 2016. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved. If you require further information / assistance, please write to us at [protected]@in.airtel.com Regards Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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