Airtel — Swap SIM not activated

Address:Muzaffarnagar, Uttar Pradesh

Dear Sir, My airtel prepaid no is [protected]. I am from vineet chaudhary (u.p) My sim no is automatically not worked from last few days.When I was went to Airtel office at muzaffarnagar which Name: Airtel Global Televenture Address: 5/6, North civil line opp.zila Parishad, market, court road, muzaffarnagar -251001.the executive told me that u have to swap the SIM. Accordingly, , I have paid Rs.50 and swap the SIM, But till not it is not activated.Message is come on my cell when I restart my cell with that sim and check no is not my mobile no. I do not know the person in airtel office who is swapping my sim against my number. I have check from your airtel office, they told me your all services are active. Then why this problem is arised? Please tell me clear solution. Otherwise I have mood to go to customer court. My alternate cell no. [protected] Please come with faster solution. Thanks & Regards Vineet chaudhary
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Dear Mr. Chaudhary,

This is with reference to your post dated 30 August 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com.

Regards,
Umesh Arora
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

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