Airtel — telephone connection

I buy airtel broadband connection on 5 august 2017 in zeta greater noida. Before the connection to be installed i asked me rahul kumar about pack details who are installing airtel connection in greater noida he talks about 899 rs pack in this pack he tell everything is free local std call with telephone & broadband connection at starting he answering my call saying that now telephone connection installed next week whole months have passed now he not answering my call & telephone still not installed can u please take action regarding this matter. Name of person who have take connection is kushagra saxena