[Resolved]  Airtel — the incomming & outgoing services of my prepaid airtel number have been stoped

Address:Allahabad, Uttar Pradesh

It is really annoying that Airtel suddenly stopped my incoming & outgoing calls on 1st of. November. Ever since then i am unable to make any calls nor am i able to receive any calls. The most surprising part is that my inter net is working as always. I have did a number of complaints, called custmor care but no use. In fact one of the custmor service representative told me that my sim card is damaged even after being told that my data services are working from the same number. I never recieved any confirmation message of my complaints. Then i made an online complaint on 2nd afternoon, they assured to call me within 2hrs but neither did i recieve any call & by the evening my complaint was closed. All this is really annoying. Need immidiate help. My name is sanchita singh, number is [protected], u.p east circle
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Aug 14, 2020
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
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Dear Ms. Singh,

This is with reference to your post dated 02 Nov. 2014. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@airtel.com

Regards
Saurav Ahlawat
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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