[Resolved] Airtel — To change my current plan

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from Chandigarh, Chandigarh

Address:	New Delhi, Delhi, 110058
Website:	airtel postpaid

I called today in the morning @ 8:42am to change my plan from 299 to 499 . executive gave me a time of 30 mints for my request (ref no[protected]. i waited till 1 pm and then again called for same, executive told me to wait for 7 to 8 hour (ref no 6870409) again . i waited till 9 pm nd asked again then 3rd time also i got time to wait for 4 hour.(ref no [protected]). i have been facing problem now its over, why my plan not converted if you were not able to do then why they gave me time again nd again, totally unsatisfied . worst services. never suggest to airtel to anyone.

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Sep 21, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Apr 06, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 5 April 2016.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards
Akanksha Singh
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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