Airtel — transaction not allowed to internet/paytm/my airtel app

Address:	Khordha, Odisha, 751021
Website:	www.airtel.in

The recharge done through any digital medium is throwing an error. Even the store people are not aware of why the transaction is being failed. There is even a lot of problem with the network. All of sudden you don't know about why there is no network on your phone and the customer care people reply by saying that there is a 5G line work which is going on please switch on to 3G and work on it. What is the reason advertising that India's best 4G network and speed when even there is no proper network