[Resolved]  Airtel — Transfer landline no. ownership without confirming at the registered no.

Address:New Delhi, Delhi, 110044
Website:www.airtel.in

Old airtel complaint no — 66876998
New airtel complaint no —[protected]

Old airtel complaint no — 66876998 —
This no.[protected] is registered in my company name new telecom services for which the registered number was of my old partner. When we separated the business, he got this no. Deactivated, after following with airtel for a month i got this no. Activated and got the registered no. Transferred to my personal no. All my clients they call up at this no. Only.

New airtel complaint no —[protected] —
Suddenly i got a call from airtel 2 days back that the transfer of this no. Has initiated to my old partner, we immediately wrote to airtel asked them to stop this transfer, they confirmed that the transfere is cancelled however next day, the number got already transferred to my old partner even without my confirmation which is a huge loss of business for me.
My question here is why airtel does not check their past records and communications before taking any action. Why immediate action was not taken when i had complained at the first place. Why the number is still not transferred to me?? Please get it deactivated from theold partner otherwise i will lose business and take necessary action.
Please intervene and help!
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Aug 10, 2016
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Jul 01, 2016
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 25 June 2016.

We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

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Complaint comments 

Comments

We received a call saying that it will take 24 hours more to transfer. Iit took a day for you to transfer my number to the other person without informing even informing me but when you transfer it back it will take 24 hours!
Why??
Also how are you ensuring that this will not happen again?

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