[Resolved] Airtel — Transfer landline no. ownership without confirming at the registered no. | |||||
Old airtel complaint no — 66876998 New airtel complaint no —[protected] Old airtel complaint no — 66876998 — This no.[protected] is registered in my company name new telecom services for which the registered number was of my old partner. When we separated the business, he got this no. Deactivated, after following with airtel for a month i got this no. Activated and got the registered no. Transferred to my personal no. All my clients they call up at this no. Only. New airtel complaint no —[protected] — Suddenly i got a call from airtel 2 days back that the transfer of this no. Has initiated to my old partner, we immediately wrote to airtel asked them to stop this transfer, they confirmed that the transfere is cancelled however next day, the number got already transferred to my old partner even without my confirmation which is a huge loss of business for me. My question here is why airtel does not check their past records and communications before taking any action. Why immediate action was not taken when i had complained at the first place. Why the number is still not transferred to me?? Please get it deactivated from theold partner otherwise i will lose business and take necessary action. Please intervene and help! Was this information helpful? | |||||
Aug 10, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jul 01, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 25 June 2016. We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress. You can also get in touch with us at airtel.[protected]@airtel.com Regards, Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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Why??
Also how are you ensuring that this will not happen again?