[Resolved]  Airtel — Unable to make an outgoing call except Airtel customer care

Address:

Bangalore, Karnataka

I am using Airtel prepaid number. Since last 3 days, I am unable to make an outgoing call, instead I get a voice message "There is a temporary suspension on the outgoing calls facility of this number. Please call customer care for more details". I hold enough balance. I raised a complaint regarding this before 3 days and the issue is still open. I speak to customer care 3 to 4 times a days, still none of the highly educated executives in the customer care is able to give a proper response. I checked this sim card with other handsets as well. It doesn;t work; any other sim cards in my handset, it works. There is no damage to the sim card as well. The complaint reference number is : COGCL[protected]. I am really fed up with Airtel service and the way they handle complaints.