Airtel — unable to make calls on std landlines.

Address:	Gwalior, Madhya Pradesh, 474009
Website:	www.airtel.in

I have complained thrice on customer care (198), whenever I make calls on bsnl landline numbers, the call is not initiated. I have complaint thrice but the customer care is so irresponsible they are very rude they say that fault is not from our side.
Its been 3 months my problem has not been resolved.

Mai jab bhi koi landline number pe call karta hu tab call lagta nahi hai.
Maine customer care par call kia toh unka ye kehna hai ki problen jald hi resolve hojayegi aur ye 3 mahine se resolve nahi hui.
Mere fone me balance bhi hai aur fir bhi call lag nahi parhe.
Customer care wale rukne ki kehdete
Kehdete thode din wait kriye
Kitna wait krega aadmi
Apne zaroori kam rok de ky.