Airtel — unable to pay bill on line

Address:

Mohali, Punjab

Dear sir, My 4g connection no is- [protected]. iam unable to make on line my post paid bill due to acute slow speed of my 4g internet connection. 26, 03, 2015 is last date for payment of the bill. Iam senior citizen and can not go to airtel store for making the payment. How ironical is it that due to exterme slow speed of 4g connection, the customer is unable to operate My Account of airtel and make payment on line? Airtel should be reasonable/ fair enough to at least allow the customer to make payment on line through My Account. All other sites getting opened/ accessible except Airtel's My Account. What a irony? Please tel Airtel management to remove this funny situation and do not harass the customers SS negi, mobile no- [protected]