Airtel — unable to receive calls and internet usage

Dear team,
Complaint is already raised in airtel thanks app... On 31st may 2020. But till date no response from airtel team.. Its showing on hold... From last more than 25 days... And on digital platform or in tv advertisement airtel is saying they are giving services in lock down period to their customers and customers complaint is 0...
So i request you to please be on your words which your saying to all your customers... And resolve my issue asap...

I m facing a huge issue here... Dont break my trust on you...

Service request details[protected]
Service request details[protected]

Plan 999/- postpaid

Primary number - [protected]

Address - plot no 8 balaji nagar near mother teresa convent beside maa bhawani hospital pardi punapur road.. Nagpur 440035

I also visited my nearest airtel store, they are very corporative.. They also dropped the mail to respective teams but no response are getting they said...

So team,
Its my request if you are focusing on sales number... Or for new customers registration... Please ensure you will provide services to them on time...#please dont break customers trust..

Thanks and regards,
Rajat jain