Airtel — unable to send /receive messages

Address:

Pune, Maharashtra, 412101

I have called today customer care and told n number of times that i have changed handset and checked sms, still they say there is no issue in my area for airtel network. My number is [protected]. I am able to receive and dail calls.

But i am not receiving any messages on my mobile number also unable to send messages through any of the handsets with airtel sim inserted.

My address is dehu road - pincode:412101

Even i couldnt port out of airtel as not able to send porting message to 1900. I love to be on airtel but still i have no option now if i dont able to send/receive messages. Trust is being lost.