Airtel — unauthorized roaming pack activated

Ruge

from Gurgaon, Haryana

Address:

Sakore Nagar, Lane no 1, Pune, Maharashtra, 411014

I had traveled to hong kong on 16, 17, 18 oct 2019. During my travel i had not activated any international roaming pack. But airtel activated the pack without my permission from back end and charged me for the same. When contacted customer care they said pack has already been activated from back end so i have to pay the charges. Kindly look into the issue.

Was this information helpful?

No (0)

Yes (0)

Airtel customer support has been notified about the posted complaint.