[Resolved]  Airtel — Undue deduction of balance and blocking of my services even after validity

Address:250001
Website:airtel.in

Dear sir, airtel company is cheating it's customers by one thing or other.
I recharged my account (Mobile no. [protected])for rs 70/- 20/03/2016 and again again for rs 128/- for 50 hrs of 2 g internet on 50 hrs. On 24/03/2016.

Whenever i used internet the company is deducting the money from my call balance. On complaining the executives talk very rudely and put the call on hold for 15-20 minutes and deduct undue money. No company charges money from it's customers to solve their problems but airtel does it shamelessly.

I recharged for rs. 12/ on the same number for all std calls @rs 1/ for 3 minutes, but after 3 -4 days the company sends me message '''''your pack is deactivated and recharge it again'''
At present they have stopped my net access although i had a net pack till yesterday but i could not use it for one month due to the company's cheating. I paid for the std pack but i could not use it due to company's stupidity. I had to waste my precious time talking with airtel's stupid and irresponsible customer care executives, whereas they are least bothered about caring their customers.
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Aug 13, 2016
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
May 12, 2016
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 21 April 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

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Complaint comments 

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Airtel Bharti — Prepared connection

Sir, at our area ie, plassey, kaliganj, nadia facing a big problem of call drooping & also tower disturbance daily .we are not able to hear clearly .some buzzzz like sound is coming while receiving .
Please take this matter urgent & solve this matter .

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