[Resolved] Airtel — Unethical behavior, Charging for services we have never opted for. | |||
Requested to remove all data plan on my mobile number as don't want to use net on my mobile. Explained to representative on Customer care as well as removed from the payment portal (Manage services).Fraudulently uploaded 7GB plan on my mobile & in spite of requesting time and again never removed the same till I requested to discontinue the services. Was this information helpful? | |||
Nov 24, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Oct 21, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 20 October 2016. We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively. We look forward to receive the required details. Regards, Anil S. airtel presence (airtel Customer, service team) bharti airtel ltd [protected]@in.airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Oct 24, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 20 October 2016. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved. If you require further information / assistance, please write to us at [protected]@in.airtel.com Regards Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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