Airtel — unethical behaviour & wrong commitment

Website:

www.airtel.in

Dear Sir/Ma'am,

I am Binita Solanki.

I applied for Postpaid MNP in Airtel Network.

At time of MNP Executive of Airtel (Mr. Sandip Parte ) told me about below mentioned plan which includes below benefits
1) Plan would be Rs.349 + tax for lifetime
2) In 1st bill I ll get 50% off
3) till 6 month i ll get another Rs.50- off.
So my current plan for 6 month would be Rs.349-Rs.50+Tax but now my 1st Bill I received & its showing Rs.399-50+tax & this is for only 6 month later it ll be Rs.399+tax.

Today I called Airtel Executive to confirm the plan, he told me that he left the Job & he can’t do anything. I asked about his Manager's Contact Number, HE told me that he deleted all contact details.

He was behaving very rude & told me contact to online Customer care.

Kindly give me my committed plan benefit which is Rs.349+tax & for 6 months 349-50+tax

Regards,
Binita