[Resolved]  Airtel — Unethical practices followed by airtel

Address:Pune, Maharashtra
Website:www.airtel.in

I was a airtel customer with phone number [protected]. On an average my bill was 2000 plus and it was always paid in advance. All of a sudden the network dropped drastically and it was impossible to use the data. The mail reason why I has shelling out 2000 bucks. I made several complaints for 2 months but nothing improved. still I paid the bills without using the services. Finally I decided to port out and got the port out code. The next day, I got a call from Airtel office and they said that they were working on the network in mohammadwadi area and it would be solved shortly. There would be no bills till then as I was unable to use the services. Just because I was a loyal customer, I decided to stay back with airtel. Two months again passed without any improvement and surprisingly I started getting collection calls. I got real mad and explained the scenario to the supervisor. He assured me that the calls would stop and it did. I was happy. After 6 months, yesterday several of my relatives and friends starting calling me and stated that airtel is clling them randomly and abusing. They are getting the numbers from the dialled list and abusing them.Whohas given them the authority to use profanity ? I will file a legal case against airtel for the unethical practices that they are following. 2 numbers where they are mainly calling from are [protected] and [protected]
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Dec 25, 2016
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Nov 23, 2016
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 23 November 2016.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards
Akanksha Singh
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Nov 24, 2016
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 23 November 2016.

We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at [protected]@in.airtel.com

Look forward to hearing from you.

Regards
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Complaint comments 

Comments

Hi,

I have a land at prime location of Vill.Machhana, Dabwali road, Bathinda where I need Airtel to install tower.
The tower can provide coverage to all the industries in the area and a huge residential population is also very well in the Line of Sight.

For all informations please contact:

Name: Manjinder Singh

contect:[protected]

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